Refund Policy

1. Try it free first

Slidefy has a free plan with a real monthly allowance and no card required. We would much rather you used it and found out whether the tool suits you than paid and asked for a refund.

Everything a paid plan does, the free plan does at a smaller scale, so nothing about whether the product works for you is hidden behind payment.

2. 14-day refund on your first payment

If you are unhappy with your first payment on a paid plan, email us within 14 days of that payment and we will refund it in full. You do not have to give a reason.

If you used a substantial part of the plan's monthly allowance before asking, we may refund proportionally rather than in full. We will explain the figure before we process it.

This is in addition to any statutory cancellation right you have as a consumer in your own country, which we will always honour.

3. Renewals

Paid plans renew automatically each month. You can cancel at any time from your account settings, and cancelling takes effect at the end of the period you have already paid for.

We do not automatically refund a renewal you forgot to cancel. But if you renewed, have not used the new month, and tell us promptly, email us — we will normally refund it.

4. What we do not refund

• Time already used on a plan, beyond the cases described above.
• An account closed by us for a serious breach of the Terms of Service.
• Dissatisfaction with the wording an AI model produced, where the service itself worked. AI output varies; the free plan exists so you can judge that before paying.

If the service was broken — you paid and could not generate or export at all — that is a fault, not a preference, and we will refund it.

5. How to ask

Email slidefysupport@gmail.com from the address on your account. Tell us which payment you mean and, if you want to, why. You do not need a form or a ticket number.

We aim to reply within 3 working days. Approved refunds are issued through Dodo Payments, our payment provider, back to the original payment method. Their processing usually takes 5–10 working days to appear on your statement, which is outside our control.

6. Changes to this policy

We may update this policy. The version that applies to a payment is the one published when you made it. The date at the top of this page is when it was last changed.